Excellent service. Richard is a valuable asset. He needs to do oversight and move up with his knowledge in the company. Homeserve customer.
These folks believe in, " under promise, over deliver ". The tech called to say that he would be earlier than scheduled. Repair was meticulously completed, and no mess !
Excellent service. Bo was my tech and he did an excellent job, was a very courteous and well mannered, knowledgeable young man.
A horrible company to deal with....They are a vendor to Home Service (I can't believe they use them....trust me they will get a call about them) who they recommended we use them for a leak outside our home. They had 2 of their plumbers recommend that they dig to replace our leak....owner got involved, said there was no leak (although he never came by to see for himself) and said it was just ground saturation....although it hadn't rained for several days...I called the owner and left 3 messages for him to call me...he never did , thanks Chris??. This went on for 2 weeks...I had to go to street meter every morning and evening to turn off and on our water. Home Service then said to use Dauenhauer Plumbing who recognized right away that we had a leak outside the home and not inside as United had suggested from the start......I would run from United....
Only reason we used these guys was because of the insurance with Louisville Water Co. Would not recommend if it was coming out of our pocket. Called for minor bathtub issue and a guy came out the same day. He said he needed to find a replacement part and did not communicate with us until two days later after we had tried calling back four times. Finally, a week later he came back for a five minute fix but the lack of communication was not ideal. Prefer to not use again. The next time we file an insurance claim we will try to ask for a different company.
Can positively recommend United Plumbing for all plumbing issues . Thanks for a pleasant experience!
United Plumbing Co is a US Plumber based in Prospect, Indiana. United Plumbing Co is located at 8951 W U.S. Hwy 42, Prospect, KY 40059, USA.
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